KC Copiers, Inc. has provided low-cost, imaging solutions to the greater Kansas City area since 1993. We are large enough to take care of all your imaging needs while still being small enough to give you personal, individualized service.
Everyone talks customer service, but at KCCI, we deliver. At KC Copiers you aren't just an account number. Many of the companies we serve have been disillusioned by other service providers, and we appreciate the opportunity to show them what customer service really means.
unparalleled response time
We understand that equipment problems never happen at a convenient time. When we receive your service call, we provide fast, responsive service that is hard to beat. A technician will call you as quickly as possible, often within 15 minutes, to advise you of our estimated arrival time. Other copier repair companies pride themselves in calling customers back within an hour, but we are often already at your door by then.
Our technicians carry the parts and tools necessary to immediately repair the majority of equipment problems we encounter, and we maintain an extensive parts inventory at our Lenexa warehouse available for more unusual problems. Our goal is to minimize your downtime and get your equipment up and running as soon as possible.
exceptional technical expertise
Our highly-trained field technicians have an average of over 25 years of copier repair experience and know imaging equipment inside and out. You can depend on them to be professional, courteous, and knowledgeable. We will go the extra mile to keep your equipment running and are dedicated to helping you get the job done. They will clearly explain to you all the necessary information and keep you aware of the status of the repair and the estimated timeframe.
With KC Copiers, we make it easy to get in touch with us. Service requests, supply orders and meter reads can be communicated to us either by phone, fax or email, depending on which is most convenient for you. We do all we can to simplify your life and offer you flexibility to fit your work processes.
putting the service in full-service maintenance agreements
KC Copiers offers economical full-service maintenance agreements customized to fit your needs. We offer flexible copy allowances, base charges, cost-per-copy rates, machine pooling and after-hour service options to fit the variety of different copy volumes and business needs. With our price guarantee, you can rest assured that we will be the best service value in town.
KC Copiers full-service maintenance contracts include regular preventive maintenance to keep your equipment performing in peak condition. Our service contracts often include all parts and supplies (except paper) for the same price or less than other service companies charge for contracts that exclude toner, drums, power boards or fusers. And, with KC Copiers, there is no lengthy approval process. We can put together a service contract that meets your needs in your timeframe.
At KC Copiers, we are not satisfied until we have met and exceeded all your expectations. We provide exceptional service at cost-effective prices. Our current customers are our best publicity.